What’s New?
Connectly has unveiled a new feature that will allow businesses to collect payments using invoices when a subscription payment fails to be automatically collected by native integration payment providers. Each time a payment fails for a subscription, an invoice will be automatically created and sent to the customer. This process will occur simultaneously with any ongoing subscription payment retries.
Customers have the option to complete their payment with the existing retries or to pay via the invoice. If payment is collected through the invoice and there are no other unpaid open invoices for that subscription, the subscription will be reactivated.
These new invoices function much like previous invoices, but with less editing options. For instance, the invoice amount, customer, email content and so forth cannot be edited and will mirror what is already included in the subscription.
Where can these invoices be found?
They can be located through following these steps – Payments > Subscriptions > Subscription Details > Invoices.
Connectly offers compatibility with this feature with diverse payment providers, including NMI, Authorize.net and Square.
What’s Next?
With this feature, businesses will soon have the ability to define and edit the email templates sent to end users in the event of subscription payment failure and subsequent invoice issuance.