We’re implementing a change aimed at optimizing your wallet experience by reducing unnecessary recharges. Starting soon, you’ll notice adjustments to our auto-recharge feature.
What’s Changing?
- Recharge Optimization: To streamline your wallet management, we’re introducing a modification that reduces the frequency of auto-recharges. Specifically, after triggering three auto-recharges in a single day, your recharge amount will increase automatically.
What You Need to Know
- Notification Process: If you reach the three-recharge threshold, you’ll receive an email notification informing you of this change.
- Managing Your Settings: You retain full control over your recharge preferences. Should you wish to adjust your recharge amount, you can easily do so from the billing page.
- Next Recharge Amount: If your current recharge amount is in one of the specified tiers, the next recharge amount will be the next tier amount in the sequence. For example: (I) If your current recharge amount is $10 and it triggers the three recharges on the same day, your next recharge amount will be $25. (II) If your current recharge amount is $100 and it triggers the three recharges on the same day, your next recharge amount will be $500.
- Disabling Auto Upgrade: Currently, Connectly does not have a feature to disable the auto-upgrade functionality. However, we’re continuously working to improve our services and may consider adding this option in the future.
Why It Matters
We understand the importance of balance management and strive to provide solutions that best meet your needs. This adjustment ensures a more balanced approach to wallet recharges, offering greater control and flexibility.