Summary:
From Nov 25th, you can begin filtering spam calls and identifying unknown callers alongside validating phone numbers. This feature is default for sub-accounts already using Number Validation, with an opt-out option. Fees apply.
New Feature Announcement:
Thrilled to announce improvements on your Number Validation feature, now rebranded as Number Intelligence. The enhancements are as follows:
- Block Spam Calls: It will now flag spam calls from unknown U.S. numbers, aiding in warding off disruptions.
- Identify Unknown Callers: Name of unknown callers can be fetched for personalized greetings.
- Validate Numbers Before SMS: number validation will continue prior to sending.
How Does This Affect You?
Opting In: Sub-accounts currently using Number Validation will automatically experience the new Spam Detection and Name Lookup features post Monday, Nov 25th 2024. For those sub-accounts not utilizing Number Validation can activate it, or choose to enable Number Intelligence later.
Costs: (Charges for clients; Sub-accounts will be billed as per the set Saas rebilling):
- Spam Detection: $0.01 per call from unknown U.S. numbers.
- Name Lookup: $0.01 per call from unknown U.S. numbers.
- Number Validation: $0.005 per validation (existing charge).
Opting Out:
- Opt out now: You can disable Number Validation in specific settings to avoid any related charges both now and post-release.
- Opt out later: Disable Number Intelligence under specific settings to prevent any associated costs post-release on Monday, Nov 25.
Device Compatibility:
- Web App: Supports all 3: Spam Detection, Name Lookup and Number Validation.
- Mobile App: Supports Name Lookup and Number Validation with Spam Detecting arriving soon.
Availability: The feature will be active for LC Phone System sub-accounts from Monday, Nov 25th 2024.
With these enhancements, your clients will spend less time on handling spam calls and channel more energy into linking up with valuable leads.