Enhanced Security with Two-Factor Authentication and In-App Password Changes

We’re thrilled to unveil two essential updates that boost security and account management.

1. Two-Factor Authentication (2FA) for Increased Security on the Mobile App

What’s New?

With 2FA, you now have the ability to:

• Secure your account with a unique, single-use verification code during the login process.
• Maintain peace of mind knowing your data is protected, even if your password becomes compromised.

How It Works:

1. Login with Your Credentials: Enter your email ID and password on the login screen, then tap on “Sign In”.
2. Choose Your OTP Delivery Method: You will be asked to pick a preferred channel (registered email or phone number) for receiving the One-Time Password (OTP).
3. Receive and Enter OTP: Once you’ve chosen your preferred method, tap on “Continue”. Enter the OTP you receive and tap on “Verify and Sign In”.
4. Access Your Account: After successful authentication, you’ll be redirected to the Sub-Account.

2. Change Password from the Mobile App

What’s New?

• A new “Change Password” option is now available under General Settings on the mobile app.
• You can now conveniently update your account password without need to access the web app.
• For added security, changing the password will log you out from all active sessions across various devices.

How It Works?:

1. Open the app and visit Settings.
2. Under General Settings, tap on “Change Password”.
3. Enter your current password and your new password.
4. Tap on “Update” to save changes.
5. After updating, your password will be changed, and all existing sessions will be logged out automatically for heightened security.

📲 Availability

Connectly v3.88.1 and above

LeadConnector v3.88.1 and above

Whitelabelled apps (update requests required)