We’re thrilled to reveal two new updates created to bolster security and improve account management
1. Two-Factor Authentication (2FA) for Enhanced Security on the Mobile App
What’s New?
With 2FA, you are now able to:
- Shield your account with a secure, one-time verification code during login.
- Enjoy peace of mind knowing that your data is protected, even if your password is compromised.
How It Works:
- Login with Your Credentials: On the login screen, input your email ID and password, then tap “Sign In”.
- Choose Your OTP Delivery Method: You’ll be asked to select a preferred channel (registered email or phone number) to receive the One-Time Password (OTP).
- Receive and Enter OTP: After selecting your preferred channel, tap “Continue”. Input the OTP you receive and tap “Verify and Sign In”.
- Access Your Account: Once authentication is successful, you’ll be redirected to the Sub-Account.
2. Change Password from the Mobile App
What’s New?
- A new “Change Password” option is now available under General Settings on the mobile app.
- You can easily update your account password without needing to access the web app.
- For enhanced security, changing the password will sign you out of all active sessions across devices.
How It Works?:
- Open the app and go to Settings.
- Under General Settings, tap on “Change Password”.
- Enter your current password and your new password.
- Tap “Update” to save changes.
- Once updated, your password will be changed, and all existing sessions will be signed out automatically for added security.
Availability
Connectly v3.88.1 and above
LeadConnector v3.88.1 and above
Whitelabelled apps (update needs to be requested)