We are delighted to introduce our new WhatsApp Business Profile Management feature, created to elevate your business’s visibility and interaction with clients.
What’s New?
Profile Picture Upload/Change:
You are now able to upload or modify your WhatsApp business profile picture effortlessly. This image will be shown to your clients, making your business more identifiable.
Update Business Information:
You can revise various information on your WhatsApp business profile, such as:
- Business Category: Unambiguously state the nature of your business.
- Business Description: Present a concise summary of your business to captivate and inform clients.
- Business Address: Make sure your clients know where to locate you.
- Email Address: Include your enquiry email for client interaction.
- Website: Direct clients to your website for additional information and to increase website visits.
How It Works:
Navigate to Settings > WhatsApp > Numbers
Click on the three dots under Actions > Update Business Profile
Why It Matters:
Your WhatsApp Business profile allows you to add publicly visible information about your company. These details consist of your business name and address, category, description, email address, and website. This inclusive profile assists clients in easily understanding your business and what you provide, thereby fostering trust and boosting engagement.
How Customers View Your Profile:
Customers can access your business profile by clicking on your business’s name or number in a chat thread. This accessibility ensures that your clients always have up-to-date information about your business available whenever needed.