Manual Download and API Fetch Available for Transcription, Simplified UK E-KYC Process, Bug Fixes on Location Transfer and Bounce Rate Errors

⚙️ Enhancements

✍️ Call Transcription

1. Transcripts can now be downloaded manually

2. Transcripts can be fetched using the public API too

🇬🇧 UK E-KYC regulatory bundle

We’ve made it easier for UK based individuals and businesses to complete their KYC. If you’re an individual (not a registered business), you can declare that when creating a regulatory bundle and complete your KYC.

If you’re a business and select UK CRN under Registration Authority, you only need to submit Proof of Address and Emergency Address. You don’t need to submit Proof of Identity anymore.

🐞 Bugs

1. Rare cases of issues with location transfer have been fixed. Location transfer should now show up on audit logs. The issue of the internal server error has also been resolved.

2. Some rare instances of incorrect numbers being displayed for bounce and error rates in emails have been corrected.

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