Problem Statement
– Previously, the multi select functionality was missing so users weren’t able to select the same filters repeatedly and had to create several triggers.
– This issue has been resolved in this release and now the same task can be performed with just 1 trigger.
New Functionality
– Users can now select multiple options in Fields related to Forms, Surveys, Contains Phrase, and Exact Match.
– This will work as an “Or” functionality. To exemplify, let’s say in FB – Comments on a Post trigger, if the contains phrase field displays 5 options, then the trigger will execute even if the contact has posted any one of the phrases.
How to use?
– Forms & Surveys: In the trigger, users will now have the ability to select multiple options from the dropdown filters by clicking on them.
– Contains Phrase & Exact Match: In the trigger, users will have the ability to select several options simply by pressing the “Enter” or “Return” key after typing the text.