Introducing the Email Notification Preference Feature in the Client Portal
We are thrilled to present the fresh Email Notification Preference attribute within the Client Portal. This enhancement hands over to client portal proprietors added dominance over the email notifications they disseminate from child apps, simplifying dialogue and curbing email influx.
What’s New?
Accompanied by this release, client portal owners have the ability to effortlessly regulate the email notifications they send from various child apps within the Client Portal. This connotes that client portal owners can determine which categories of emails they wish to transmit, bestowing upon them amplified command over their inbox. Instead of feeling overpowered by unneeded notifications, clients can now choose to deliver only the most pertinent ones.
Key Highlights:
- Unified administration of email preferences for all child apps.
- Client portal owners can switch on or off email notifications for individual child apps in one location.
- This cuts down email overload and enhances all-round communication efficiency.
How to Use?:
- This setting is activated for the places and client portal owners granted access to either Communities or Certificates
- Navigate to Sites -> Client Portal -> Settings -> Email Settings
- Dependent on your permission to access specific child apps (Communities, Certificates, etc.), you will encounter options to turn on or turn off email notifications for each corresponding child app.
- Modify your preferences as required, based on location and the specific child apps you can access.
Why This Feature?
- Cohesive User Interface: This attribute aids client portal owners to manage their inboxes by enabling them to customise their email preferences based on child apps they liaise with. Users are liberated from unwanted notifications, culminating in a more customised encounter.
- Reduced Support Tickets: By granting client portal owners the exclusive control over the emails they circulate, we predict a notable decrease in support tickets concerning disabling notifications, as users will no longer be besieged by every notification email.
- Boosted Efficiency: This offers client portal owners a more competent way to remain informed about pertinent child app activities without combing through a cluttered inbox.
Keep an eye out for an upcoming ability to amend email templates soon.