New WhatsApp Media Templates for Improved Mobile App Conversations

We’re excited to reveal our most recent addition to our Mobile Apps – WhatsApp media templates. Now, subaccount admins and users can effortlessly utilize WhatsApp media templates within their conversations. The media types that are supported include – images, videos, text, files, and locations! This feature is available on Connectly, LeadConnector, and White-labelled (an update request is needed) mobile apps.

What’s New

Support now available for media templates including Text, Image, Video, File, Location.

How It Works

  1. Launch the mobile app with your selected subaccount.
  2. Navigate to the conversations section and proceed to an existing or start a new WhatsApp conversation.
  3. Add text, images, videos, files, and locations to your message.
  4. Once you have finalized your content, send it!

Why it Matters:

This update finally enables users to utilize WhatsApp media templates within the mobile app.

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