Introducing the New Feature
This feature provides users with the ability to restore any workflows that they’ve previously deleted.
How to Restore Deleted Workflows?
A newly added “Deleted” tab can be found on the workflow list page. Within this tab, all of the deleted workflows will appear. Here, users can simply click the “Restore” button for any workflow they’d like to restore.
What Permissions Are Needed?
This feature can only be used by Location and Agency Admins. Keep in mind that the restored workflow does not revert back to the permission level it had before deletion, instead, it will move to the root level.
Frequently Asked Questions
Q: How long will the deleted workflows remain in the “Deleted” tab?
A: Workflows will be removed from the “Deleted” tab after a period of 90 days.
Q: Can I delete a workflow that I’ve just restored?
A: No, workflows that have been restored cannot be deleted again for the next 48 hours.
Q: Will my workflow be re-published after restoration?
A: No, all restored workflows will be placed in the Draft stage upon successful restoration.
Q: Will all of the information of a workflow be available after its restoration?
A: Here are some important features of restored workflows –
- The contacts information in the enrollment history and execution logs is maintained.
- Any contacts that were in the wait step during deletion will be removed from that specific execution.
- The workflow retains its original triggers and actions with the same settings.
- Contacts that were within the workflow at the time of its deletion will not be restored.