🔗 Trigger Links
We are excited to introduce Trigger Links, a powerful new feature for your WhatsApp templates. With Trigger Links, you can:
Track Engagement: Monitor which customers click on specific links within your WhatsApp messages.
Power Automations: Set up automated workflows based on link clicks. For example, when a customer clicks on a link, you can automatically send them a 10% discount coupon.
This feature enhances your ability to understand customer behavior and respond with targeted actions, improving overall customer engagement and satisfaction.
🛑 Automated DND
To help you manage customer preferences and maintain compliance with WhatsApp messaging regulations, we at Connectly have implemented Automated Do Not Disturb (DND) for WhatsApp.
Automated Opt-Outs: If a customer replies with “Stop,” “Unsubscribe,” or “Stop Promotion,” they will automatically be placed on a DND list for WhatsApp communications.
Easy Re-Engagement: The DND status will be removed only when the customer initiates a reply back to the user, ensuring that they have control over their communication preferences.
This feature ensures that you respect customer preferences and helps maintain a positive customer experience by preventing unwanted messages.