UK Long Code Numbers Now Require Linked UK Bundle

Changes Effective from 31st October for UK 10 Digit Long Code Numbers

From 31st October, all UK 10-digit long code numbers will be required to have a UK Bundle linked to them. Numbers without this bundle will not be able to send out messages, requiring adherence to new KYC regulations within the UK.

Sub-Accounts with Legacy UK numbers will now have the option to link their numbers with the new UK Bundle. We have introduced new badges under the UK number to indicate if a particular number is UK KYC compliant or not:

• UK Bundle Required – this means that you need to create a UK Bundle and link it to the Phone Number
• UK KYC Verified – no action is needed for these numbers, as they have already been verified and are good to use.

Steps to Follow:

1. Go to the Phone Numbers page and check if you have an unverified UK number.
2. Go to the Regulatory Bundle tab and create a UK Bundle of the same number type that you have.
3. Upon approval of the Bundle, you must then link it to the phone number to verify it.