What’s New?
We are thrilled to announce a dynamic new feature – Highlight Contact Path. This enhancement enables you to visually monitor and comprehend the exact steps a contact has taken within a workflow, providing greater transparency into their journey from beginning to end.
Key Features
- Easily Visualize Contact Journey: With the innovative “Highlight Contact Path” button in the Enrollment History, you can now track the complete path a contact has gone through in a workflow at a glance. This yields a more refined understanding of how a contact progresses through each step and action.
- Navigate to Specific Actions: Selecting a highlighted path transports you directly to the workflow builder with the corresponding action spotlighted, saving you precious time and effort when scrutinizing or fine-tuning.
How it Works?
- Click on the “Highlight Contact Path” icon in the Enrollment History tab or in Execution History.
- Upon clicking the icon, the builder will launch and the path that the contact has traversed in the workflow will be highlighted.