We have improved our contact merge functionality to be smarter, more intuitive, and user-friendly. Here are the enhancements:
– Merging and Adding Additional Email Addresses and Phone Numbers: You can now retain additional email addresses and phone numbers while merging contacts. You also have the option to select a primary email and phone number during the merge process according to your needs.
– Improved DND Preference Management: You now have full control over Do Not Disturb (DND) settings. You can select preferences for each communication channel individually.
– Updated UX: Enjoy an improved and cleaner interface with significant fixes and performance enhancements that streamline your workflow.
So, what’s coming next?
– Automatic Duplicate Identification: You can effortlessly find duplicates based on phone numbers, email addresses, and names.
– Field-Level Customization: Have more control over activities, courses and other fields during the merge process. This feature will give you the ability to select precisely what gets retained in the final contact record.