About:
We’re excited to announce that Connectly Store owners can now fully customize the Shipping Details section on the checkout page by setting fields as Hidden, Optional, or Mandatory — streamlining the checkout process for their customers.
What’s New?
Store Owners now have the capability to make the following fields in the Shipping Details section Hidden, Optional, or Mandatory:
- Phone Number
- Address
- Country / State
- City
- Zip / Postal Code
This helps store owners enable faster checkouts for their customers by allowing them to collect only relevant and necessary information in the Shipping Details section.
How to Use It?
- Open your Store Builder and edit the Checkout Page in your Ecommerce Store pages.
- Select the Checkout element. To make Shipping Details fields Hidden, Optional, or Mandatory, head to the Advanced Section in Settings on the right side.
- In the Form Options section, select the fields that need to be changed, and the state can be chosen in the dropdown.
- Once the fields are finalized, save and publish to implement the changes.
Key Points to Note:
- Default State of fields: By default, fields in the Shipping Details section will be set to Mandatory.
- Shipping Rates Impact: Shipping rates may be affected if certain fields are missing in the Shipping Details section.
- Live Rates Compatibility: For live rates from multi-carrier platforms, all fields need to be submitted by the user.
- Faster Checkouts: By tailoring the Shipping Details section, Connectly store owners can simplify the process for customers, reducing friction and ensuring a smooth experience.
- Shipping details fields states can be customized only if Shipping has been toggled on.