Manual Payments and Collection Method for Store Owners

About:

Connectly now allows store owners to manually collect payments from buyers for any order. Buyers can finish the checkout process by selecting a manual payment method and then paying the store owner at the time of pickup or delivery, using whatever payment mode they prefer.

How to use

Manual Payment Method setup:

  • Store owners can set up manual payment methods for their e-commerce stores at: Payment > Integrations > Manual Payment Methods.
  • To begin with, store owners can choose either Cash on Delivery or create their own Custom Payment Method.
  • Once a payment method is added, Payment Instructions and Messages are optional fields during setup.
  • Store owners can enable manual payment methods for either the Order Form or E-commerce Stores. These options will become available at checkout only if enabled at this stage.
  • Store owners need to click Save to implement the changes.

Collect Payment flow (for manual payment method orders):

  • After receiving the order, store owners can record collected payment at: Payment > Orders > Select the Order > “Collect Payment” CTA.
  • Store owners can collect a payment and define the Payment Mode from a dropdown. Optional notes can be also added.
  • Once marked as paid, the transaction status will be updated along with the mode of payment.

Notes:

  • A manual payment method can be set up when a payment integration is already connected in the current version.
  • If a recurring product is part of the order, manual payment methods won’t show up at checkout.
  • The Collect order flow is applicable only for Manual Payment Method orders. Once it’s marked as paid, it can’t be reverted.
  • If the payment method isn’t enabled for either the E-commerce stores or Order Forms, it won’t show up on the checkout page.
  • Store owners can set up both Cash on Delivery and Custom Payment Method at the same time.

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