New Feature Allows Additional Customer Notes During Checkout

About

We’re thrilled to introduce a new feature that allows store owners to capture additional notes from customers on the checkout page. This enhancement gives customers the flexibility to provide specific instructions or details about their order directly at checkout. Store owners can now enable a “Notes” section on the checkout page with the following features:

Enable/Disable Toggle

  • A toggle button labeled “Enable Notes at Checkout” is now available in the Checkout settings.
  • Store owners can easily turn the Notes section on or off based on their requirements.

Notes Checkbox Flow

  • A checkbox appears between the Shipping Details and Payment Options sections on the checkout page.
  • By default, the checkbox is unchecked. Customers can check the box to add their additional notes in a textbox.
  • If the box is checked but the textbox is left blank, the Notes section in the Order Details will appear as blank.

Text Customization Options

  • Store owners can customize the Notes section in the Text Options settings, including: Notes Heading Label Text, Notes Textbox Placeholder.

How to Use It?

  1. Open your Store Builder and edit the Checkout Page in your Ecommerce Store pages.
  2. Select the Checkout element. To enable Notes at checkout page, head to the Advanced Section in Settings on the right side.
  3. In the Form Options section, users can toggle on “Enable Notes at Checkout”. Store owners can easily turn the Notes section on or off based on their requirements.
  4. Customize the text for the Notes Heading and Placeholder in the Text Options section in General Settings.
  5. Save and publish the changes to enable the feature on your checkout page.

Key Points to Note

  • The Notes section is entirely optional for customers. It enhances customer experience by allowing them to provide specific instructions if needed.
  • If a customer does not check the Notes checkbox, no additional notes will appear in the Order Details.
  • The Notes feature can be easily toggled on or off as required.

Liked this post? Share with others!

Subscribe to our newsletter

Collect visitor’s submissions and store it directly in your Elementor account, or integrate your favorite marketing & CRM tools.

Do you want to boost your business today?

This is your chance to invite visitors to contact you. Tell them you’ll be happy to answer all their questions as soon as possible.

Learn how we helped 100 top brands gain success