Social Planner Enhances User Engagement with @Mentions Feature

What’s New?

Social Planner now allows users to add @Mentions in the posts. @Mentions will work for socials like Facebook, Linkedin, Twitter, and plain text will be available for Instagram, Tiktok, and GMB.

@Mentions can be used to search for public profiles or pages. If more than one social channel is used, Connectly will prompt users to customise the post for each channel, thereby enabling users to search by the name, followers, and social network.

How it helps

  1. Enhances post engagement for customers
  2. Brands and influencers can strategically use @Mentions to cross-promote each other’s content
  3. On some platforms, @Mentions contribute to the searchability of content

How does it work?

  1. Navigate to Marketing > Social Planner
  2. Create a new Post
  3. Select the social networks while creating a new post
  4. After selecting the social network, if there are more than one social channels, Connectly will prompt you to enable the customise for each channel option
  5. You can then add ‘@’ followed by the word to search for the tagged user with username, followers and social profile.

Please Note: This will not work in CSV and other options.

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