We’re thrilled to introduce the launch of the WhatsApp Coexistence feature in Labs!
This revolutionary ability allows businesses to smoothly integrate their WhatsApp Business App with Connectly’s CRM, providing dual-platform functionality and offering an unparalleled messaging experience.
Key Benefits:
Dual-Platform Flexibility: Utilize your existing WhatsApp Business App in combination with Connectly CRM.
Chat Syncing: Sync up to 6 months of chat history and contacts from WhatsApp Business App to Connectly for a unified communication experience.
Advanced CRM Features: Use Connectly tools such as bulk messaging, automations, workflows, and templates while keeping the flexibility of the WhatsApp Business App.
No Service Interruption: Sustain uninterrupted communication by continuing to use WhatsApp Business App during and after integration.
What’s New:
- Sync Contacts and Chats: Import chat history and contacts directly into Connectly CRM.
- Dual-Platform Management: Handle conversations from both platforms at the same time.
- Enhanced Messaging Capabilities: Increase your messaging options with features such as:
- Bulk WhatsApp Messaging
- Interactive Templates
- WhatsApp Automations
- Voice Notes and In-App Appointment Booking
- Personalized Customer Engagement: Improve customer experience with personalized, real-time interactions.
How to Enable:
- Navigate to Labs in your sub account.
- Activate the WhatsApp Coexistence feature.
- Follow the setup guide to sync your WhatsApp Business App account with Connectly CRM.
Why Enable This Feature?
WhatsApp Coexistence enables businesses to streamline customer communication while maintaining the convenience of using the WhatsApp Business App. It provides seamless integration, improved engagement, and increased productivity for businesses of all sizes.
Start leveraging the full potential of WhatsApp Coexistence today!