Enhanced Social Planner Automates Review Posts and Customization Options

Review Post Automation in Social Planner

Our Review Post automation feature in Social Planner now allows users to publish reviews from Google business profiles or Facebook pages onto social media profiles.

Why This Matters:

  • Social Proof: Positive reviews on social media equates to customer endorsements, boosting credibility and attracting potential clients.
  • Authenticity: Real reviews represent real experiences. They make your brand relatable and trustworthy.
  • Expand Your Reach: Social platforms provide a massive audience. Your reviews can now reach people beyond your follower list!

What’s New:

  • The Social Planner is now a 3-step user experience, replacing the previous one-step detailed forms.
  • Review Post: Publish reviews as social posts or Instagram Stories.
  • Select from a variety of backgrounds, now with a 1:1 image ratio instead of 1024×1024 px.
  • Automate how customer names are displayed such as John Doe, JD, or just John.
  • Customize font and background colors, and manage the opacity for font and background.

How It Works:

The operation is simple!

  • Go to: Marketing > Social Planner
  • Click: New > Select the Review Post option
  • Use the 3-Step Automation Form:

Step 1:

  • Select platforms to pull reviews from (Facebook or Google). Note: You’ll need a Facebook Page or Google Business Profile integration for this.
  • Choose your social accounts and star rating.
  • Decide how many posts to publish per day, week, or year.
  • Option to publish as an Instagram Story too.

Step 2:

  • Pick or upload multiple background images (supports JPEG/PNG, 1:1 ratio, 5MB max).

Step 3:

  • Add a custom caption, or use the review content as the caption.
  • Choose how to display the customer’s name (Full name, first name, or initials).
  • Customize font color, background color, and opacity.

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