We are thrilled to announce a novel feature that enables users to pause and restart SMS and email review appeals for individual contacts within repeated email and SMS campaigns.
🚀 Main Features:
- ⚙️ Improved Control: Users can now temporarily cease and recommence review requests for particular contacts while preserving ongoing campaigns.
- 📁 Individual Contact Administration: Regulate review requests at the contact level, assuring customised communication and prime customer experience.
⚒️ Steps to Pause/Restart Email or SMS Review requests for users:
- Access the ‘Reputation’ tab
- Proceed to the ‘Requests’ section
- Tap on the ‘Stop/Restart’ Button to halt or continue review requests for individual contacts
This enhancement empowers users to refine their communication tactics and uphold personalised exchanges with contacts during repeated email and SMS campaigns.
Discover superior control and personalisation in your outreach efforts with this latest improvement!
If you have additional suggestions/ideas for Reputation, please share them in our ideas board.